Got a question?

Where can I get help if I need extra help to configure my RushFiles?

You’re almost at the right place! Visit our Knowledge base under the Help & Support menu where you can find all of our User Guides, FAQs, and self-service articles. If you need more help, send a ticket our way with “New support ticket”, and one of our agents will contact you as soon as possible.

What kind of administrative features does RushFiles offer?

RushFiles offers administrator control panels for both resellers and companies, which includes full overview on data and user activity with remote-wipe capability for any device.

Which industries does RushFiles serve?

RushFiles develops SaaS and On-Premise solutions for the educational, healthcare, banking & financial services, government & non-governmental institutions, agencies, manufacturing industries. Nevertheless, we are also open to developing solutions that are tailored to the unique requirements of other industries that may not appear on this list.

What is an account on RushFiles plans?

An account is a company that uses RushFiles. The members of a company are the end users of the solution.

What is a RushFiles user?

A user is a uniquely identifiable person (email address) that has access to shares and data.

What is the RushFiles Data Island?

Isolated Data Island is a high security version of the RushFiles On-Premise solution. Users of a data island don’t use the Global Discovery Service for connection. It is often used by organizations with very high security requirements.

Where can I get help if I need extra help to configure my RushFiles?

You’re almost at the right place! Visit our Knowledge base under the Help & Support menu where you can find all of our User Guides, FAQs, and self-service articles. If you need more help, send a ticket our way with “New support ticket”, and one of our agents will contact you as soon as possible.

Does the RushFiles application support Android, IOS, MacOS and Windows operating systems?

Yes! Windows: 8 and newer Windows server: 2012 and 2012 R2 MacOS: 10.10 and newer iOS: iOS 7 and newer Android: 4.0.3 and newer