FAQs

What is RushFiles and how does it work for resellers? 

RushFiles is a robust, customizable cloud storage solution designed for resellers, offering global accessibility, scalability, and open API integration. It enables resellers to provide secure, scalable cloud storage under their own brand with full rebranding capabilities, flexible pricing models, and comprehensive customer management. 

How secure is data managed through RushFiles for our clients? 

RushFiles prioritizes data security with advanced encryption and robust security features. Our platform integrates these with its data handling and communication protocols, ensuring comprehensive protection. We also offer customizable logon mechanisms, including the Isolated Data Islands option, to meet various operational needs while maintaining strict control over security and configuration

Which industries does RushFiles serve?

RushFiles develops SaaS and On-Premise solutions for the educational, healthcare, banking & financial services, government & non-governmental institutions, agencies, manufacturing industries. Nevertheless, we are also open to developing solutions that are tailored to the unique requirements of other industries that may not appear on this list.

What is an account on RushFiles plans?

An account is a company that uses RushFiles. The members of a company are the end users of the solution.

What is a RushFiles user?

A user is a uniquely identifiable person (email address) that has access to shares and data.

What kind of administrative features does RushFiles offer?

RushFiles offers administrator control panels for both resellers and companies, which includes full overview on data and user activity with remote-wipe capability for any device.

What platforms and devices are supported by RushFiles?

RushFiles stays ahead by focusing on the most popular devices, ensuring our clients always have the best experience. We prioritize development on widely used platforms to provide seamless functionality and support. System Requirements & Compatibility: • Windows: Supports Windows 10 (4 GB RAM minimum, 8 GB recommended) and Windows 11 (8 GB RAM minimum, 12 GB recommended). ARM-based processors are currently unsupported. • Windows Server: Compatible with Windows Server 2012 and 2012 R2. • Mobile: Runs on iOS/iPadOS 14+ and Android 11+. • Web: Accessible from most browsers, excluding Safari on iOS 12 and macOS 14. • macOS: Requires macOS 11.3+.

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